DevOps SRE Blog

Let us learn about SSL/TLS and how it applies to Weblogic and Fusion Middleware. 1) What is SSL/TLS? Transport Layer Secuity (TLS) and Secure Socket Layer (SSL) are cryptographic protocols used to securely communicate over a computer network. SSL was deprecated in 2014 after finding a vulnerability. TLS became new standard for secured http. TLS 1.3 is latest TLS version. 2) Why SSL/TLS? It is easy to intercept and read data transmitted in plain text over a network. Obviously we don’t like bank details, email or personal information fall in wrong hands. TLS protects from this by encrypting data between client and server.   3) How TLS works? TLS uses public key infrastructure to encrypt data exchange. TLS handshake at high level:      i)    Agree on version of TLS to use.      ii)   Agree on Cipher suites to use.      iii) Validate identity of the server using server certificate by client. In case of two way ...

There was an interesting issue that involved EBS, SOA and ODI with a client that I worked earlier. Customer is using Product Data Hub (PDH) application along with Integrated SOA Gateway (ISG) for publishing product details from master repository (EBS) to downstream systems.  Oracle SOA is used as integration layer and ODI is used to extract bulk data from PDH. All applications are deployed in Azure and Azure Application Gateway is used as Loadbalancer (LB). High level flow is as below: EBS Business Event -> SOA -> ODI PIM Webservice -> ODI Scenario -> EBS DB. Lately the customer has been observing stuck threads in SOA and ODI and response never comes back to SOA even after waiting for hours. I got interested in this problem, will let you know the reason at the end. We followed below procedure to find the root cause: The issue was replicated at will in lower envs. We observed stuck threads in both SOA and ODI when issue occurred. We took the thread dumps. We could see th...

We had an interesting problem over weekend and thought of sharing with all. One of my colleagues called me up and told that admin server in OSB cluster was not starting up and process was hanging. Here are the steps we followed to troubleshoot the issue. 1) He told that server had been up more than a week and he added JMX port before restarting the server. He was very confident that it was not causing issue. But I insisted to rollback this recent change and start again. Situation was not improved, server startup was hanging again. So, we rule out that this change was not causing issue. 2) We ran top command and checked if there was any pressure on resources. cpu, memory and load average were very low. 3) Checked log files for potential errors. Nothing useful information was found in logs too. 4) The symptoms were similar to recent issue I have worked on. So, we ran lsof command to find if server was waiting for any network connection ( lsof -a -i4 -i6 -itcp -p <pid> ).  lsof...